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Devendra Shivhare

01 Position

Technology from core to the customer.

Connecting strategy, technology, data and customer experience to build simpler, smarter and more scalable organizations.

02 Selected Transformations

Active 01 / 05

Technology & Digital leadership, measured by impact.

Selected initatives across enterprise technology, digital platforms, data, AI and customer experience.

  1. Global Technology
    Enterprise & Customer Experience Transformation Modernizing enterprise technology, cybersecurity, data analytics, AI and digital capabilities at global scale.
    Millennium Hotels & Resorts Technology · digital · AI · robotics
    01
  2. Digital at Scale
    APAC digital leadership Building connected CX & digital capabilities across 200 brands and 15+ countries.
    The Coca-Cola Company · APAC Digital · data · AI · CRM · MarTech
    02
  3. Data + AI
    Enterprise intelligence Connecting data, analytics, AI and automation to practical business and customer outcomes.
    WPP · Strategy to adoption Data · analytics · AI · automation
    03
  4. Customer Experience
    Core to customer Connecting enterprise platforms, digital experience and customer-facing technology.
    Digital CRM · commerce · MarTech · personalization
    04
  5. Leadership at Scale
    20+ years · global experience Building teams, operating models and partnerships that make transformation sustainable.
    Enterprise leadership People · governance · execution
    05

03 Transformation / System

In focus 01 / 04

CX is what people see. Tech is what makes it possible.

I connect the enterprise core, data and AI, digital platforms and CX as one transformation system.

  1. Enterprise Technology
    Strategy, architecture, cloud, infrastructure, cybersecurity and resilient platforms.
    01
  2. Data + AI
    Data foundations, analytics, AI, GenAI, automation and enterprise adoption.
    02
  3. Digital + Customer Experience
    Digital platforms, commerce, CRM, MarTech, personalization and connected experiences.
    03
  4. Organization + Leadership
    Operating models, talent, governance, partnerships and empowered execution.
    04
  5. Customer Experiences, products and interactions that people ultimately see and feel.
    Core Technology, data, architecture, security and operating capability that make those experiences possible.

04 Journey / Leadership

One continuous line through technology, digital and transformation.

More than two decades across brands, technology companies, media and global enterprises — from the foundations of enterprise technology to the experiences customers ultimately see.

CORE

Devendra

Build strong foundations.
Simplify complexity.
Empower people.
Connect technology to purpose.

CUSTOMER

05 Connect

Let’s shape what’s next.

For conversations around technology leadership, digital transformation, data & AI, innovation and the future of enterprise technology.

Connect on LinkedIn

or write directly me@devendr.com